Services

Our company offers comprehensive services including advanced application laboratory testing, precise contract manufacturing, and reliable product repair, ensuring top-quality laser marking solutions tailored to your needs.

Application laboratory

Equipped with the state-of-the-art laser technologies, our application laboratory is a core competence center bridging customer needs with product requirements.

Feasibility Studies - The lab conducts tests to determine the feasibility of laser marking on different materials and products. This helps in understanding the best laser parameters and techniques for specific applications.
Process Development - Engineers and technicians work on developing and refining laser marking processes to ensure high precision, quality, and efficiency. This includes optimizing laser settings for different materials and marking requirements.
Material Testing - The lab tests various materials to evaluate their response to laser marking. This includes metals, plastics, ceramics, glass, and more. The goal is to ensure that the laser marking process produces durable and readable marks without damaging the material.
Custom Solutions - Based on the results of feasibility studies and process development, the lab can design customized laser marking solutions tailored to the specific needs of clients. This might involve creating specialized fixtures or developing unique marking techniques.
Training and Support - The application laboratory often provides training for clients on how to use laser marking equipment effectively. This includes hands-on training sessions and ongoing technical support to ensure smooth operation and maintenance of the laser systems.
Quality Assurance - The lab ensures that all laser marking processes meet stringent quality standards. This involves rigorous testing and validation to guarantee that the marks are permanent, precise, and meet industry regulations.

These services help companies leverage laser marking technology to improve product traceability, branding, and overall quality.

Contract development and manufacturing

Beside our standard product portfolio, M-Pix provides a range of contract development and manufacturing services around laser technologies:

Product Design and Development - Assisting in designing and developing products according to the client's specifications from initial concept design up to detailed engineering.
Prototyping - Creating prototypes to test and refine the product design before full-scale production.
Process Development - Developing efficient manufacturing processes to ensure high-quality production at scale. This includes optimizing production techniques and ensuring compliance with industry standards.
Regulatory Support - Assisting with regulatory approvals and ensuring that the product meets all necessary legal and safety requirements.
Manufacturing - Producing the product in large quantities.
Quality Control and Testing - Implementing rigorous quality control measures to ensure that the final product meets all specifications and standards.
Supply Chain Management - Managing the logistics of sourcing materials, production, and distribution to ensure timely delivery of the final product.

These services help companies reduce costs, improve efficiency, and leverage specialized expertise without the need to invest in their own manufacturing facilities.

Product repairing service

Customer Support - Comprehensive customer support is provided, including technical assistance and guidance on best practices for using and maintaining the laser marking equipment. This support helps customers troubleshoot minor issues and optimize the use of their equipment.
Diagnostics and Troubleshooting - Equipment is sent to a specialized repair facility where technicians perform detailed diagnostics to identify issues. This involves checking the laser source, optics, electronics, and software to pinpoint the problem.
In-House Repairs - Complex repairs are carried out at the repair facility. Technicians have access to advanced tools and genuine spare parts to perform thorough repairs and testing. This ensures that the equipment is restored to optimal working condition.
Software Updates - Keeping the software up-to-date is essential for optimal performance and security. Repair services include updating the firmware and software of the laser marking systems to the latest versions, ensuring compatibility with new features and improvements.
Quality Assurance Testing - After repairs and updates, the equipment undergoes rigorous quality assurance testing to ensure it meets the required standards and specifications. This step is crucial to verify that the repairs have been successful and that the equipment is functioning correctly.
Authorized repairing centers - A network of authorized repairing centers provides local customer support and warranty service with certified technicians using genuine spare parts, ensuring reliable and efficient maintenance and repair.

With a robust repair service, customers have peace of mind knowing that help is readily available if something goes wrong, allowing them to focus on their core business activities.